FAQ'S

In this area of our site, you will find the answers to our frequently asked questions (FAQ).

Are you the manufacturer?

Yes. Nixon Industrial Diamonds Ltd is a family owned business and has been manufacturing diamond tools since 1968. By manufacturing locally and with partnerships worldwide we guarantee all products are of ultra high quality.

How long have you been in business?

Over 40 years. The company was founded in 1968.

Can I deal direct with the factory?

Yes. When you do business with Nixon Industrial Diamonds you you will be dealing directly with our factory. Your first contact is our Production Director Alan Shaw who will be happy to help you.

How fast can I get tooling?

We can despatch stocked items on the same day as you order. If you have an emergency requirement for a non-stocked item tell us your requirements and will will do our best to help.

Can you make me a special tool?

Specials are our business! We can make tooling to your drawings or our technical staff can look at your application and recommend a solution to your problem.

What kind of guarantee do you have?

The best guarantee. If you are not completely satisfied with our products we will replace them or refund the cost.